1. General Questions

  • What types of benches do you offer?
    We specialize in a wide range of benches, including indoor, outdoor, and shower benches, designed to suit every space and style.

  • Are your benches eco-friendly?
    Yes, many of our benches are made with sustainably sourced materials like teak and oak, ensuring a balance between quality and environmental responsibility.


2. Shipping & Delivery

  • Where do you deliver?
    We ship across various countries of the world. Shipping fees and delivery times vary by location.

  • How long will it take to receive my order?
    Orders typically ship within 3-4 working days and arrive in 7-10 working days. You’ll receive tracking details once your order is dispatched.

  • Do you offer free shipping?
    Free shipping is available on orders over $1,000 or during promotional periods. Check our homepage or subscribe to our exclusive newsletter for current offers.


3. Returns & Refunds

  • What is your return policy?
    We accept returns within 7 days of delivery for unused items in their original packaging. Visit our Returns Policy page for full details.

  • How do I initiate a return?
    Contact our customer support team from the contact page with your order details, and we’ll guide you through the return process.


4. Payments & Security

  • What payment methods do you accept?
    We accept all major credit cards, PayPal, and other secure payment options.

  • Is my payment information secure?
    Absolutely. Our site uses SSL encryption to ensure your payment details remain safe and secure.


5. Product Care & Maintenance

  • How do I care for my benches?
    • Indoor Benches: Wipe with a soft, damp cloth and avoid harsh cleaners.
    • Outdoor Benches: Use a wood sealant or cover during extreme weather for longevity.
    • Shower Benches: Clean regularly with mild soap and dry to prevent water stains.

6. Customization

  • Can I request custom designs or modifications?
    At the moment, we don’t offer customization services, but we’d love to hear your feedback and ideas for future products!

7. Contact & Support

  • How can I contact you?
    You can reach us via email at [insert email], call us at [insert phone number], or use the contact form on our Contact Us page.

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